Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, post a project, submit a bid, or communicate through our platform.

Personal Information includes:

• Name, email address, phone number
• Billing and payment information
• Professional credentials and certifications
• Project photos and descriptions
• Communication records and reviews

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities

3. Information Sharing

We may share personal information in the following situations:

• With contractors when you post a project (limited contact information)
• With homeowners when you submit a bid (professional profile information)
• With service providers who perform services on our behalf
• If required by law or to protect our rights and safety
• In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Object to processing of your personal information
• Request portability of your personal information
• Withdraw consent where we rely on consent to process your information

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information to improve your experience.

7. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

8. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@karipe.com.